Our story

Fourteen years of making apps

For eight years we built software for other companies, while starting on products of our own. Since 2020, we have made only our own apps. This is how one led to the other, and what we learned on the way.

Before the apps, the name

Why the honey badger

Ratel is another name for the honey badger, often called the most fearless animal in the world: small and persistent, it takes on animals much larger than itself. We chose the name because we work the same way: we take on big jobs boldly, whatever their size, and see them through. Our 2018 GITEX poster called us “the honey badgers of the digital world”, and the phrase fit us well.

Persistence needs limits, though. A honey badger can slip into “we'll take any job” mode, and learning when to say no took us a few years.

2012
Ratel founded
2014
Zeynep Elif becomes co-founder
2016
TRT Çocuk, Türk Telekom Prime
Oct 2018
GITEX Future Stars, Dubai
2020
UPS, our last client project

Chapter I · 2012–2020

Building for others

İbrahim founded Ratel in 2012 as a small office for mobile and web software, and Zeynep Elif Özdemir became co-founder in 2014. For eight years we built apps, platforms and websites for telecoms, broadcasters, publishers, retailers and, last of all, a courier company: Türk Telekom, TRT Çocuk, Timaş, IKEA and UPS among them.

UPS courier app screens
1 UPS Turkey courier app for Zebra handhelds, 2018–2020 (design screens)
A child using the TRT Çocuk app on a tablet
2 TRT Çocuk, with cartoons to download for the road
IKEA assembly app on a tablet
3 IKEA Turkey's tablet app for assembly crews
Türk Telekom Prime on a phone
4 Türk Telekom Prime on iPhone, Android and Apple Watch
GKFX MarketInsight on a phone
5 GKFX MarketInsight for iPhone, iPad and Android

We wanted to be a product company from the start: revenue that didn't depend on winning the next client project, and apps that serve people anywhere in the world, at any hour. In October 2018 we took products of our own to GITEX Future Stars in Dubai.

Ratel's promotional artwork for GITEX Future Stars 2018, with Montask, Menulity and Goldyrobe
Promotional artwork for GITEX Future Stars, Dubai, October 2018. What we wrote at the time →
2020
City Widget
2021
Subcap, 2021 Wallpaper
2023
Podvio
2024
iMemo
2026
HoloGem and Nomist: seven apps today

Chapter II · 2020–today

Our own apps

We started with City Widget in 2020, the first of today's apps. Then came 2021 Wallpaper and Subcap, now our most-reviewed app, followed by Podvio, iMemo, HoloGem and Nomist.

Today our team does the whole job in-house: deciding what to build, designing the screens, writing the code and answering the support emails. Since launching Subcap we have also run our own Apple Ads and Google Ads campaigns. Our own apps have been downloaded more than four million times. We build them to run and develop for many years, and aim to grow on what they earn.

City Widget
1 City Widget, 2020
2021 Wallpaper
2 2021 Wallpaper, 2021
Subcap: Captions with their translation underneath
3 Subcap: captions with their translation underneath
iMemo: A recording's transcript, with timestamps
4 iMemo: a recording's transcript, with timestamps
HoloGem: Confirming a scanned card
5 HoloGem: confirming a scanned card
Podvio
6 Podvio, 2023
Nomist
7 Nomist, 2026
4M+
downloads
7
apps on the App Store and Google Play
14
years of making apps

Notes

What fourteen years taught us

Most of it we learned the hard way. Where a lesson has a story behind it, we tell it.

Working with clients

  1. The honey badger checks a staked-out plot through a surveyor's level before anything is built.

    Draw the edges of the job first

    Any open end can turn into a problem later. Something you do as a favour can also become your responsibility. As İbrahim's father says, we are shy to talk through every detail at the start, yet not shy to argue about it later.

    How we learned it

    Early on, we took on a project whose analysis we had not done ourselves. It cost us hard days, and since then we take on only work whose analysis is our own.

  2. The honey badger studies a long contract with a magnifying glass.

    If the terms don't sit right, don't sign

    “It's only a formality” stays in the meeting room; the contract stays on paper. You don't have to take every job that comes your way. And start the work after the signatures, not before.

    How we learned it

    We made both mistakes: we once signed terms we weren't comfortable with, and on another project we started before the signatures and ended up doing the same work twice.

  3. The honey badger walks away from a shuttered market stall toward its own desk and laptop.

    Learn to say no

    The wrong project tires you more and pleases no one. Do what you know best: try to do everything and you won't be very good at any of it. A job taken only for the reference, priced below its value or on terms that didn't sit right, rarely turns into a good reference.

    How we learned it

    For a while, alongside software, we also offered e-commerce and social media management. It pulled us away from what we do best, and we went back to software.

Running a small company

  1. The honey badger from our logo carries a desktop computer past a seaside town at night.

    Always have a plan B

    At the end of the day it's our show, and we are responsible for it. In a company our size, no step should depend on a single person.

    How we learned it

    Before the delivery of TRT Çocuk's app, the developer on the project left, and we had no one to take over. İbrahim learned iOS from courses watched at double speed and took our 27-inch iMac on a trip: sightseeing by day, coding by night. The project was delivered successfully.

  2. The honey badger stands at a fork: a winding path of stepping stones, and a steep staircase lifted by balloons.

    Own capital and investment are different games

    A company built on its own capital plays for profit: it usually grows more slowly, but every decision stays its own. A company built on raising investment plays for growth: the aim is to get ready for the next round and grow, more than to make a profit now. Neither is wrong; know which game you are in.

  3. The honey badger and a partner sit at either end of a table, one sheet of paper and a pen between them.

    Partnerships start with the hard conversations

    Talk through every bad scenario at the start: failure, a partner leaving, closing down. When one side brings the money and the other does the work, put in writing how much will be invested, for how long, and what happens when it runs out.

    How we learned it

    We once had a partnership in which an investor partner brought the money and we did the work. We saw the same company through very different windows: for an investor, a company can be one asset among several; for the people building it, it is often years of work and savings. Neither view is wrong; both need to be on the table from the start.

Building a product business

  1. The honey badger crosses a narrow bridge with a parcel on its back, toward a phone on the far cliff.

    Focus on one goal

    Being a service company and a product company at the same time is hard: with two goals, you can lose focus very quickly. Choose one, and make the move when you can afford it.

    How we learned it

    Being a product company had been our idea from the start. For years we worked on our own products alongside client work, and saw how two goals pulled our attention apart. Once we had the financial means, in 2020, we moved over completely.

  2. The blue honey badger walks among a crowd of grey shapes.

    Competitors are not a reason to stop

    Building something no one else offers can be riskier: if nobody is there, there is usually a reason. What matters is a problem people already have, and a way to solve it better.

  3. The honey badger waters a plant growing out of a phone, a rising chart behind it.

    Launch is where the work starts

    After launch, marketing is part of the work: measure and improve every step, from the store listing to subscription renewal. Review flows matter more than you'd think.

  4. The honey badger stands beside a large sieve that catches a pile of empty speech bubbles; only a few small ones fall through.

    Run every idea through your own filter

    Everyone's advice comes from their own context, and yours is different. Listen, then pass what you hear through your own situation and judgement; that goes for this list too. The same is true of users: build everything every customer asks for and the product loses its way. Neither you alone nor the customer alone is right. You lead: your job is to find the signal in the noise.

And now? We keep making apps. If you have built one and are looking for a partner, if you invest in mobile products, or if you want to build with us, we would like to hear from you.

Zeynep Elif & İbrahim

Co-founders, Ratel

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