IKEA Assembly Service

Android tablet app for assembly crews

An Android tablet app for IKEA Turkey's furniture assembly crews, used on the job at customers' homes: each crew's job list, the details of every job, and working offline when there is no connection.

Client
IKEA Turkey
Platforms
Android
Year
2017
IKEA Assembly Service screens
IKEA Assembly Service
The day's job list

The day's job list

Assembly crews signed in to see their scheduled jobs in order, with each job's status, important notes and directions to the customer from where they were. They could also look a week back or a week ahead.

From start to signature

From start to signature

Each job showed the customer and the products to assemble. Crews started the job in the app, photographed any problem with a product, and on finishing saw how long it took, added photos and notes, and closed it with the customer's signature.

Working offline

Working offline

Once signed in, crews could keep working without a connection. Job lists, photos and completed jobs were stored on the tablet in order and sent to the system when the connection returned, without losing data.

Note

A historical project: Ratel built it for IKEA Turkey. The screens show the product as it was at the time; it may have changed since. Since 2020, Ratel has made only its own apps. See our apps →